ERP/CRM Solution

Every business has unique processes and needs but ultimately every business needs technology with comprehensive business functionality that ties the entire enterprise together connecting all the moving parts and providing better visibility into operations. Astral offers integrated Enterprise Resource Planning (ERP) solutions that help businesses operate more effectively and see the big picture—so they can make strategic decisions that keep them efficient and profitable.

Regardless of your industry, you need an ERP software solution to be the backbone of your business, automating and supporting business processes. The best ERP solutions, however, are fully integrated with all your systems across the enterprise, bringing value to every functional area, from finance to customer service to management—and if you’re in manufacturing, this includes your engineering, design and supply chain teams as well.

Most importantly, your ERP system should fit the way you do business, not the other way around.

Benefits of ERP/CRM Solution

Efficiency : An ERP system eliminates repetitive processes and greatly reduces the need to manually enter information. The system will also streamline business processes and makes it easier and more efficient for companies to collect data.

Integrated Information : Instead of having data distributed throughout a number of separate databases, all information is now located in a single location. Data is also kept consistent and up-to-date.

Reporting : ERP software helps to make reporting easier and more customizable. With improved reporting capabilities, your company can respond to complex data requests more easily. Users can also run their own reports without relying on help from IT.

Customer Service : It’s easier to provide high-quality customer service using an ERP system. Sales and customer service people can interact with customers in a better way and improve relationships with them through faster, more accurate access to customers’ information and history.

Security : A new system will improve the accuracy, consistency and security of data. Restrictions to data can also be enhanced.